Teste Chiappetta (en-us)
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Nossos clientes
Read more …Teste Chiappetta (pt-br)
Our clients
Karoo is fundamental to our company; it is the customer's entry point. With Karoo, we gained more agility in communication because we have a Widget directly on the website for quick service — this is fantastic for both sales and support. We also gained synchronization of interactions with our ERP and management metrics we didn't have before. Besides the complete management aspect, the agents are delighted with the features that help make daily service faster. And the development team is sensational; they always put themselves in the user's shoes, and when we bring a suggestion for improvement, they analyze it quickly and, if feasible, implement it in the system just as fast. And most importantly, it is always online. For a customer service system, this is fundamental.
CEO - DirectOn Tecnologia
I have been a Karoo client for a few years; before Karoo, we used a not-very-professional tool. After implementing this magical tool, we saw a huge improvement regarding ticket management, not to mention the automatic integration with our ERP, which gives us the peace of mind of knowing we will always have our entire tool usage history at hand.
Datacenter Manager - Servidor na Nuvem
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Read more …Teste - Felipe (en-us)
Karoo
você tem:
Karoo
O Karoo integra todos os canais de comunicação da sua empresa, como WhatsApp, Facebook, Telegram e mais, em um único sistema, criando um atendimento mais fluído e eficiente. Ele vai além de simples respostas automáticas: ele é capaz de aprender com cada interação, fornecendo respostas precisas e consistentes com base na base de conhecimento da sua empresa.